Do you love to write and have a passion for customer communication? Are you data driven and curious about customer needs? Do you have experience with 1:1 activities and optimization of customer communication?
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Denne artikkelen er over to år gammel.
Informasjon om stillingen:
Stillingstype: Fast
Arbeidssted: Oslo
Søknadsfrist: Snarest
Om arbeidsgiver
Allente is a Nordic TV Operator, providing top quality TV services to its 1+ million customers in Norway, Sweden, Denmark and Finland. The Company was established in May 2020 by a merger between Canal Digital and Viasat Consumer. In 2019, the two companies had combined net sales of SEK 7.5 bn. Allente is owned 50/50 by Telenor Group and NENT Group.
Working for Allente means that you are joining a team which is devoted to providing the best TV services to its customers. Quality is our hallmark in all aspects, whether it’s customer experience, available content, picture and sound. We take our pride in delivering the best linear TV services through satellite (DTH), live and On-demand streaming services through a variety of clients and broadband TV. Finally, we like to work in agile cross-functional teams, we like to discuss ideas and come up with innovative solutions.
You might be the one we are looking for!
The role:
Your purpose in the role as Customer Communication Specialist will be to make our customers first in everything we do. You will drive production and execution of local 1:1 activities, including CLM based on Nordic guidelines and our visual identity. You will use your analytical skills to evaluate all activities towards customers and use the learnings to optimize future campaigns.
Some of your tasks will be:
Planning and execution of local customer communication initiatives
Understanding which communication platform to use to reach the KPI´s
Develop needed content for all relevant channels such as web, CX, SoMe, print
Responsible for production and publishing of the local 1:1 customer initiatives from eDM, DM, sms, push, invoices, SoMe, in-product notification, to brochures and guides
Adjust the use of channels and messaging driven by the understanding of the customer segments and the campaign objectives
Secure that created content supports SEO
In Allente we make sure you will:
Be encouraged to grow and develop your carrier within the company
Be welcomed by an enthusiastic group of people who look forward to having you on the team
Gain international experience through interacting with the whole Nordic Allente organization
Dedicated team of colleagues who are good team players and open for new ideas
Get fair and competitive terms & conditions
Other information:
As applications will be evaluated continuously, we encourage applicants to submit applications promptly.
The ideal candidate has experience and proven track record from similar positions, knowledge of CMS-systems (e.g. EPI) and is familiar with Adobe Suite for simple image / video customization. Fluent speaking and writing in Norwegian is required.
The position is based in Oslo, Norway.
Diversity and inclusion:
Allente has an important social mission both nationally and internationally. We need diversity because different perspectives promote innovation, insight, better decision making, and mobilizes the potential of our employees. We therefore encourage all qualified candidates to apply for a job with us, regardless of age, gender, functional ability, religion or ethnic background! #BetterTogether
Contact information:
Ann Hege Frøseth, recruitment partner in AvantGarde Search, tlf: 416 78 789 / e-post: ann.hege@avantgardesearch.no
